FLIGHT ATTENDANT INTERVIEW PROCESS

Jan 24th, 2013

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THE FLIGHT ATTENDANT INTERVIEW PROCESS

First good strategy in making the odds better in landing a job as an airline flight attendant,  is during a merge.  Presently, my employer Us Airways has merged with American Airlines, making them,  the biggest airline in the world.  This is a good time to start applying with an airline.  Check all of the other airlines and find out, when they may be hiring.  Check posts online and newspapers.  Most airlines will do their interviews and group screenings in hotels.

My interview was done in the Cincinnati Airport Marriott,  in 1988.  These group screening interviews are set up in most cities.  You could be lucky enough to do your group screening  in a hotel near you and you will just need to drive to the hotel.   Start checking  the airlines human resource department and ask when they may be hiring.  Request applications, fill them out and attach your resume.  Apply to more than one airline.

Your application and resume:   Years ago, when I was filling out the application, I listed all jobs from my past for the public experience.  If you have experience in different types of public customer service  jobs, it does not matter if you have bounced around some.  It shows you can adapt to different work environments.  I did have a background from a vocational school years ago and had taken  this course in my last 2 years of high school,  a program called Travel Consultant.  Originally my plan was to be a travel consultant. But accidentally, I  became interested in the life of a flight attendant.  The travel experience did look good on the resume.  College is very impressive on a resume, even if you only attended for a year.  This once again,  shows life experience.    If you have hobbies you excel at, make sure to have them on your resume.  This will show you are involved.  List a hobby that will show you have an outgoing,  assertive personality, someone who is in control.  This  looks very good on a resume. You are selling yourself.  You need to prove you are an asset to the airline you are applying to.  Airlines are looking for someone, who has a take control personality, with a nurturing ability.  You will be serving 100-400 passengers or possibly more depending on the aircraft.  If an emergency comes up, an airline needs someone to take control.  You have to prove you will be this type of person.

Going to the group screening.  You will be seated with 30 or more people in a usual setting with most airlines.  I do remember Delta airlines, was only 4-6 of us in the group screening.  This was back in 1986.  This was my first interview and I had not even been on a plane until this time.  Delta paid for the flight and I remember being seated  in first class.  I was flown from Cincinnati to Atlanta.  You can imagine going to the interview,  not having ever flown in my life before.  So this was quite overwhelming.  I did not receive the good news I was hoping for.  I did learn quite a few things to do differently when you go to the screening, be prepared.

What to wear:

Women:  Wear a navy or black solid color suit.  A white blouse looks nice. No pants and skirt should hit at the knee.  Nice shoes.  Heels should not be to high.  No open toed shoes.  Pumps are a good choice and should match the suit.  Nude pantyhose are a good choice.  Hair should be pulled back in a bun if long or in a neat pony tail.  Bobs look great for airline interviews.  Make sure hair color is not too bleached and looks professionally done.

Men:  Wear a dark solid color suit.  Nice tie!  conservative.   Dark shoes and shined!

Before going to the interview, you need to practice your bio, ( biography, about you)  and present it to your family or friends.  You will need to state your name, where you are from and why you would like to be a flight attendant.  A good example could be,  ”you are curious about different cultures,  enjoy working with the public and you have always been a nurturing person”.  Waitresses and nurses jobs are geared at serving the public, but do their jobs on the ground.  Airlines will look at this as a positive. First big point,  once you say who you are and why you would like to be a flight attendant,  you need to talk about activities you enjoy doing. Fitness was a big one for me.  Making the group  you are presenting in front of comfortable,  will show you are in control.   Discuss something you know a lot about.  You want to make sure this group, feels your excitement when you are presenting it!!   If you come across nervous  in front of the interviewers, you are done.  These applicants watching you are your competitors and you are competing for this job.  You will only have minutes to sell yourself.  So do not wait too long to give your presentation.  You will just become more tense.  Remember the group screening is only minutes,  and it will be over.   From the moment you walk into the room be poised, they will be watching!

The call back.  The final interview.  This one is easier and is more of a one on one.  But have your timeline of your jobs straight in your head.  Do not go overboard responding to questions  the interviewer asks.  Too much information is not needed.  Be specific and to the point, but pleasant. Everything should go well.  They liked you, you were chosen at the group screening already!

 

San Diego trip, taking my photo ;)

San Diego Overnight, taking my photo ; )

 

Any questions or comments regarding this article, please feel free to post!


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